Does AI grade the candidate's response?

No. Fixed rules score the deliverable against an expert-defined answer space, and no AI model grades the response. Every prompt is kept for human review. People make the hiring decision.

What does a sales candidate actually do in the assessment?

Candidates use a customer email, account notes, a pricing sheet and the AI Assistant to draft a reply. Some tasks include incorrect figures or unsupported commitments to catch. Tasks take 5 to 60 minutes.

Do candidates need to know our products to complete the task?

No. Tasks use a sample company and products, with all necessary information in the source files. The assessment measures how candidates use that information and the assistant.

Does this work for customer support and customer success roles as well?

Yes. Role-tailored tasks cover sales, marketing, finance, operations and customer roles, and general tasks apply to any role. Our team confirms the fit of a task to your role before you send it. For other functions, see Assess AI skills across your business.

Can we run the task on our own CRM or our own AI tools?

No. The assessment runs in a Codility-hosted workspace with a Codility-hosted assistant, so the record is complete and the scoring is repeatable. Customer-provided models are not supported. Business tasks always run with the AI Assistant on, and every prompt is saved for review.

We also hire engineers. Does this fit alongside our technical assessment?

Yes. Codility assesses engineering candidates on real-world tasks and in live technical interviews on the same platform, and technology companies run both. See how technology companies use Codility

See which sales and support candidates double-check AI before they reply

Sales and customer-facing candidates work from customer emails and account notes with the AI Assistant. You review the replies and how they used AI.

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Renewal reply · 120 seatsSample task

Reply draftAI Assistant

To: Dana Whitfield · Re: Renewal

Hi Dana, we can renew all 120 seats at $42 per seat1 and add single sign-on2 on the Team plan at no extra cost.

pricing_sheet

team · annual$48 per seat

single sign-onEnterprise only

Candidate’s reply

Hi Dana, all 120 seats renew at $48 per seat on annual billing. Single sign-on comes with Enterprise, and I can send you that quote today.

Wrong price and unsupported promise caughtReady to send

Every sales candidate says they’re good with AI. A sales interview only shows who sells themselves well.

01

Unchecked AI replies can quote wrong prices or promise unsupported features.

02

A bad sales hire costs a full ramp before anyone knows.

03

Support and success teams send AI drafts to customers every day, and one wrong policy answer becomes an escalation.

Start with a task that looks like the job

Choose general tasks or ones tailored to sales and customer roles. Candidates might draft a customer reply from account notes and a pricing sheet.

Another task turns meeting notes and data into an account brief
Tasks take 5 to 60 minutes

Sales task brief showing a customer email with an attached pricing sheet open as a table beside it

Assessment report view with the candidate's submitted customer reply on the left and the complete AI Assistant conversation on the right

See how the candidate handles the customer’s information

Source files open beside the brief, with spreadsheets shown as tables. Some tasks include incorrect prices or unsupported commitments for candidates to catch. Every assistant exchange is saved.

Review the reply and the score behind it

Fixed rules score deliverables against expert-defined criteria. No AI model grades responses. Sales managers then review scores, assessed skills, integrity risk ratings and every prompt before booking an interview.

Business assessment report showing the task score, assessed skills, an integrity risk rating and a link to the AI activity record

Skills Intelligence report for one employee's business AI assessment, showing the score and assessed skills

Assess the sales and customer teams you already have

Use the same tasks in Skills Intelligence to establish a baseline for sales and customer teams, target enablement and reassess against the same criteria.

Skills Intelligence for business teams

See the response, then decide who to call

A role play shows how a candidate presents. Codility adds the work behind the pitch: a customer response produced with AI, fixed-rule scoring and every prompt to review, backed by almost two decades of assessment science.

Screen for business roles

Questions sales and customer leaders ask

Review a sales task with your hiring team

Bring the role you are hiring for. We will show you the task, the report and the prompts behind it.

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